Nicholas Chan, Founder
Amid a challenging job market, Nicholas Chan saw an opportunity to help not only himself but also his former coworkers. He created Chantastic Training Solutions with a singular mission: to make sure everyone has the tools and skills they need to succeed. His experience spans a diverse range of clients, from major corporations and public sector agencies to local "mom and pop" stores. He was tired of traditional, impersonal training that left people feeling frustrated and underprepared. This company was founded on a simple, heartfelt principle: no job is too big or too small. Every single project is treated with the same dedication and care as if it were the only one.
With over 20 years of hands-on experience, Nicholas believes the best technology is worthless without people who feel confident and proficient using it.
He brings a deep, dual-sided expertise to every project, allowing him to not only diagnose problems but also build the solutions from the ground up. As a seasoned Salesforce and Learning Management System (LMS) Administrator, he didn’t just manage systems; he mastered them. He became an architect of efficient digital environments, creating custom dashboards that put critical information at users' fingertips and designing powerful reporting systems that gave leadership actionable insights. He excels at configuring automation, building custom objects, and tailoring every aspect of a platform to fit a company's unique workflow, ensuring the technology feels like a seamless extension of the team. This hands-on technical mastery is perfectly paired with his skill as a Business Analyst. In this role, he acts as a detective and a translator, working directly with teams to uncover the hidden inefficiencies and frustrations that slow them down. By meticulously mapping out current processes and conducting in-depth stakeholder interviews, he gets to the root of technical bottlenecks. This analysis allows him to translate the team's operational pain points into a clear, customized roadmap, ensuring every solution he builds directly addresses a real-world need and dramatically boosts productivity.
Nicholas is also a talented Instructional Designer who understands that real learning comes from doing. He creates engaging, scenario-based experiences like hands-on workshops and interactive tutorials that make complex software simple and easy to remember. Knowing that change is hard, he specializes in Change Management, helping organizations and their teams navigate new technology with confidence. He addresses resistance head-on, communicates the benefits clearly, and empowers team members to become true champions of their new tools. Ultimately, Nicholas's goal is to turn technical uncertainty into genuine proficiency, bridging the gap between technology and the people who use it every day.
Are you ready to take the next step to increased adoption? Email us at info@chantastictrainingsolutions.com for a consultation.
